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iAssist Services

  • Virtual assistant services · UK & Germany

    More time for the 
    ​work only you can do.

    Bilingual virtual assistance, small-business support and Zoho One expertise for growing UK businesses. From everyday administration to digitalisation, I help you save time and build smoother operations.

    Book a free 20-minute call

    Explore support

WHAT I CAN TAKE OFF YOUR PLATE

Practical support.
Without the agency fuss.



Choose the support you need, when you need it. You work directly with me — one trusted point of contact who gets to know your business.

01 Admin & Operations

Inbox and calendar management, documents, data entry, CRM updates and reliable day-to-day organisation.


04 Digitalisation

Simplify manual processes, connect your tools and organise information effectively. I introduce digital systems that save time and support growth.


02 Customer Support

Friendly English and German client communication, follow-ups, onboarding and complaint resolution.


05 Zoho One Implementation

Zoho One setup tailored to your business, including CRM structure, workflows, data migration, user onboarding and integrations.


03 Small Business Support

Flexible, practical help for founders and growing teams, from recurring admin to projects, suppliers and customer processes.

06 Zoho One Support

Friendly ongoing assistance, training and improvements that help your team get more value from Zoho and streamline operations.


Matt, founder of iAssist Services Ltd

“I combine a service mindset with practical technology experience to make your working day feel lighter.”


Matt

Founder, iAssist Services Ltd

Hello, I'm Matt

Your hands-on partner for better business operations.

For more than 20 years, I’ve worked across customer success, software consultancy, hospitality and operations in the UK, Germany and Switzerland. I founded iAssist to bring that experience directly to small businesses, without agency layers, jargon or unnecessary complexity.


I can take care of the tasks on your list, but I also look at the bigger picture: where work gets stuck, which tools could connect better and how Zoho One can give your team a simpler way to manage customers and operations.

20+ years across service, software and operations

Direct bilingual support in English and German

Zoho One implementation, training and ongoing help

Practical improvements shaped around your business

Simple Pricing

Start small.
Scale when you’re ready.

No hidden fees. No VAT currently applicable. Tell me what you need and I’ll recommend the simplest fit.

Ad hoc support

£35 / hour

For one-off tasks and occasional support.

From 2 hours

Ongoing support

from £25 / hour

For consistent help and longer-term projects.

8+ hours per month

Trusted by growing organisations

“Matthias has been invaluable to our business. His attention to detail, creativity and dedication have gone above and beyond our expectations.”

NN Security Ltd

“Matt transformed how we operate — streamlining processes, introducing digital tools and making everything more efficient.”

Under One Sky CIO

“Reliable, easy to work with and always one step ahead. He tied everything together into one smooth process.”


JoKa Mount GmbH

Ready for a lighter workload?

Let’s make space for what matters.

Tell me what’s taking up your time. We’ll have a relaxed, no-obligation chat and work out whether I can help.

Book your free call